Real client work
KLR Ops: the system that runs KLR Design
I built KLR Ops for KLR Design, a gates and railings firm. It handles their quotes, customer emails and job tracking, and it’s still growing.
Everything in the demo is made-up sample data, not KLR’s.
- Live at KLR
- 7 features
- Rough payback estimate
- About 11 weeks
- A rough estimate, not a guarantee or a legally binding figure.
- Office hours it takes over
- About 15 hours a week (estimate), worth about £195 a week
The demo
Click
through it.
Each screen has a short explainer, or take the guided tour. Everything in the demo is made-up sample data, not KLR’s. Nothing you type is sent anywhere.
Try the KLR Ops demo
16 screens you can click through, each with a short guided explainer. It opens full screen, so it fits your phone.
Open the demoBefore and after
By hand,
then in one place.
Before KLR Ops, KLR did most of this through separate apps, on pen and paper or in a notes app: basically everything by hand.
How KLR worked before: done by hand
Quotes worked out by hand
Now: Quote builder
Three priced options from the survey answers
Survey answers become Good, Better and Best prices and a to-scale drawing.
How KLR worked before: done by hand
Customer emails written by hand
Now: AI email writer
A draft reply, ready to check
Drafts a reply to customer emails, for you to check.
How KLR worked before: done by hand
Job details kept across separate apps and notes
Now: Job journey board
Every job's stage on one board
Every job's stage on one board, with a flag when one gets stuck.
How KLR worked before: done by hand
Separate apps for different jobs
Now: Supplier prices and cut lists
Prices, lists and jobs in one place
Saved supplier prices, with a cut list worked out from shorthand.
Every feature
16 features,
7 already live.
The live ones are what KLR uses now. The rest are on the way, and their hours aren't counted in the payback below.
- Live at KLR
Quote builder
Survey answers become Good, Better and Best prices and a to-scale drawing.
Saves about 4 hours a week (estimate)
Replaces, for most small firms: working out prices by hand.
- Live at KLR
Quote email with 3D picture
A branded quote email with a 3D picture of the gate.
Saves about 3 hours a week (estimate)
Replaces, for most small firms: putting quote emails together by hand.
- Live at KLR
AI email writer
Drafts a reply to customer emails, for you to check.
Saves about 3 hours a week (estimate)
Replaces, for most small firms: writing customer emails from scratch.
- Live at KLR
Job journey board
Every job's stage on one board, with a flag when one gets stuck.
Saves about 2 hours a week (estimate)
Replaces, for most small firms: keeping job details in a notes app.
- Live at KLR
Reviews and testimonials
A review QR code to show the customer on site.
Saves about 1 hour a week (estimate)
Replaces, for most small firms: remembering to ask for reviews.
- Live at KLR
Supplier prices and cut lists
Saved supplier prices, with a cut list worked out from shorthand.
Saves about 1 hour a week (estimate)
Replaces, for most small firms: looking up supplier prices and writing cut lists by hand.
- Live at KLR
Service reminders and plans
Lists who is due a service and drafts the reminder.
Saves about 1 hour a week (estimate)
Replaces, for most small firms: writing reminder lists by hand.
- Coming to KLR Ops
Gate on the customer's driveway
Draws the gate onto a photo of the customer's own driveway.
Could save about 2 hours a week (estimate), not counted yet
Replaces, for most small firms: explaining a design with sketches.
- Coming to KLR Ops
AI HQ
AI workers draft jobs and leave them for you to approve.
Could save about 4 hours a week (estimate), not counted yet
Replaces, for most small firms: routine admin done by hand.
- Coming to KLR Ops
Inbox sorter
Sorts the office inbox so the urgent emails come first.
Could save about 3 hours a week (estimate), not counted yet
Replaces, for most small firms: sorting the inbox by eye.
- Coming to KLR Ops
Missed-call answering
Turns a missed call into a logged enquiry.
Could save about 2 hours a week (estimate), not counted yet
Replaces, for most small firms: noting down missed calls by hand.
- Coming to KLR Ops
WhatsApp assistant
Answers common WhatsApp questions and logs the enquiry.
Could save about 2 hours a week (estimate), not counted yet
Replaces, for most small firms: answering WhatsApp messages one by one.
- Coming to KLR Ops
Money and profit room
Invoices, what's owed and the profit on each job in one place.
Could save about 3 hours a week (estimate), not counted yet
Replaces, for most small firms: adding up the money by hand.
- Coming to KLR Ops
Weather-aware week planner
Moves outdoor jobs off the rainy days.
Could save about 1 hour a week (estimate), not counted yet
Replaces, for most small firms: checking the forecast and re-planning.
- Coming to KLR Ops
Online e-signature for quotes
Customers sign the quote online.
Could save about 1 hour a week (estimate), not counted yet
Replaces, for most small firms: chasing signatures on paper quotes.
- Coming to KLR Ops
Hiring
An apply form, applicants and trial days in one place.
Could save about 1 hour a week (estimate), not counted yet
Replaces, for most small firms: sorting applications from email.
The graph
Hours back,
cost earned back.
Both graphs are estimates, built from the same numbers as the payback below.
About 15 hours a week (estimate)
You still check and send things; this is time the screens save, not time to zero.
| Live feature | Hours a week it takes over |
|---|---|
| Quote builder | 4 |
| Quote email with 3D picture | 3 |
| AI email writer | 3 |
| Job journey board | 2 |
| Reviews and testimonials | 1 |
| Supplier prices and cut lists | 1 |
| Service reminders and plans | 1 |
| In all | 15 |
A rough estimate, not a guarantee or a legally binding figure.
| Week | Saved so far |
|---|---|
| 0 | £0 |
| 1 | £186 |
| 2 | £372 |
| 3 | £557 |
| 4 | £743 |
| 5 | £929 |
| 6 | £1,115 |
| 7 | £1,300 |
| 8 | £1,486 |
| 9 | £1,672 |
| 10 | £1,858 |
| 11 | £2,043 |
| 12 | £2,229 |
| 13 | £2,415 |
| 14 | £2,601 |
| 15 | £2,787 |
| 16 | £2,972 |
| 17 | £3,158 |
| 18 | £3,344 |
| 19 | £3,530 |
| 20 | £3,715 |
| 21 | £3,901 |
| 22 | £4,087 |
What it costs
A system like this
for your business.
A full operations system with AI, priced as a range. You get one fixed price after a free call, before any work starts.
- Build, one-off
- £9,000–£20,000
- My price range for a full operations system like this. A few weeks to a couple of months to build.
- Running it
- From £395 a month
- Hosting, AI, updates and support.
Why KLR’s cost was lower: I built KLR Ops while working at KLR Design, so its cost was my time, about £2,100, plus about £40 a month to run. For a business like yours I’d quote it as a project.
Payback (estimate)
Earned back
in weeks.
How long KLR Design took to earn back what KLR Ops cost, counting only the features that are live.
- Saving
- About 15 hours a week × £13 an hour = £195 a week (estimate)
- Build
- About 6 weeks of my time at £350 a week ≈ £2,100
- Running
- About £40 a month (about £9 a week), so the saving after running costs is about £186 a week
- The sum
- £2,100 ÷ £186 a week ≈ 11.3 weeks
KLR’s cost was earned back in about 11 weeks (estimate), then about £805 a month saved.
A client’s payback would differ: this is KLR’s cost of about £2,100 of my time, not a project price.
A rough estimate, not a guarantee or a legally binding figure.
Want one for
your business?
Tell me how your business runs today and what takes the most time. I’ll come back with a range and a plan, and I aim to reply within 24 hours.